The work is in progress already, so here are some sneak peeks: we intend to reward experienced and loyal writers with a bonus to their rating. Moreover, we are thinking about replacing the customer mark with another factor. So stay tuned for updates in early 2019!
Assignment model: we are currently looking for new models of orders assignment. Chances are that we will introduce a better system in 2019. We aim at helping writers who struggle to take orders once in a while. More so, we wish to ensure a fair distribution of orders among all writers.
Editing: we are expanding our Editors Supervision team. Remember that you can always appeal against an editor’s bid division by sending a message to the Editors Department. We do our best to respond to all requests as soon as possible. By the way, statistics show that 50% of appeals result in bid division changes in favor of the writer.
Moreover, December 2018 has seen a new feature: if an editor charges 10% or less, the company pays for the editing, and the writer gets the full bid. It pays to write well!
Instructions: 2019 is going to be the year of instructions. We plan to work in both directions - with writers and with clients - to decrease the cases of unclear instructions and, consequently, “instructions not followed” revisions. Our goal is to make all stakeholders understand each other better. Be sure to follow order instructions and report missing guidelines =)